Here we have an unwavering position and a proven effective approach. We have a responsibility to each of our customers, providing them with clear information about our offerings, answering any questions, helping them to stop or limit their play if necessary.
Our casino games and sports betting platform is designed to allow the customer to make rational and responsible decisions while enjoying their gambling experience.
Customers are the backbone of our business, so everyone who plays with us should not only feel, but also be in a safe environment. We strive to protect everyone as much as possible from the negative effects of gambling. Sesame Online provides a safe and secure platform where everyone can make an informed and intelligent decision at all times while having fun with us.
Signs of gambling problems
How to recognize that you may have a gambling problem:
- You experience high levels of anxiety, worry, and guilt;
- You use gambling as a way to make money rather than for fun;
- You bet more than you can afford to lose;
- You compensate for losses with new, higher bets;
- You spend more time and money on gambling than on other major activities of your daily life (e.g., work, sleep, time outdoors, time with family and friends).
Access Restriction
To help you really take control, we offer all our users the option to restrict access to the platform for a period of 1 month.
In order to restrict access to our platform, you need to send a request from your registered email address: [email protected] and in response you will receive a form with detailed instructions on how to fill it out.
During the above period, customers will not be allowed access to their gaming profile.
Protection of minors
Casino King Johnnie Online prohibits minors (under the age of 18) from participating in gambling by verifying identity and requiring copies of various documents. We take it very seriously to ensure that minors cannot access and participate on our platform. In order to provide the best possible protection, we require parents to share responsibility.
You, the parents, can install parental control software to block access to gambling if your children are under 18 years of age.
Clients and family members who have problems with gambling will need help. If you need to talk to someone for a problem with a King Johnnie related to you or another person, please contact one of the selected organizations:
- www.gamblingtherapy.org
- www.ncpgambling.org
- www.gambleaware.org
- www.gamblersanonymous.org.uk
